Terms of Service

These terms govern your use of HishabKhata, a product of 2HAAS ("2HAAS", "we", "us"). The agreement is between you and 2HAAS. By creating an account or using the service you agree to them. If you do not agree, do not use the service.

1. The service

HishabKhata connects to your ecommerce store and courier accounts to show orders, delivery status, COD amounts and customer insights. Features depend on your plan and may change over time.

2. Accounts

• You must provide accurate information and keep your credentials secure. You are responsible for activity under your account.
• You must be at least 18 and authorised to act for the business you register.
• You are responsible for the store and courier accounts you connect and for having the right to process your customers' data through us.

3. Free trial and subscriptions

• New accounts receive a 14-day free trial, one per person/business. When it ends, a paid plan is required to keep using the service.
• Paid plans are billed per 30-day period at the price shown when you subscribe, paid by bKash, Nagad or bank transfer. Prices are in BDT.
• Manual payments are activated after we verify them. Subscriptions do not renew automatically; you renew by paying again.
• Refunds are covered by our Refund Policy.

4. Acceptable use

You agree not to: break the law; attempt to access other users' data; reverse-engineer, overload or disrupt the service; resell it without permission; or use it to send unlawful or unsolicited messages.

5. Your data

You keep ownership of the data you bring to the service. You grant us the right to process it to provide the service, as described in our Privacy Policy. You can export your data and request deletion at any time.

6. Third-party services

The service relies on third parties (WooCommerce, couriers, payment providers). We are not responsible for their availability, data accuracy or changes to their APIs.

7. Availability and accuracy

We aim for high availability but do not guarantee uninterrupted service. Insights, delivery statuses and totals are derived from data provided by third parties and are for your business guidance - verify important figures before relying on them.

8. Suspension and termination

You may stop using the service or delete your account at any time. We may suspend or terminate accounts that breach these terms or are unpaid, with notice where practical.

9. Limitation of liability

To the maximum extent permitted by law, the service is provided "as is" and we are not liable for indirect or consequential losses, lost profits or lost data. Our total liability for any claim is limited to the fees you paid us in the 3 months before the claim.

10. Changes

We may update these terms; continued use after the effective date means you accept the update. We will notify you of material changes.

11. Governing law

These terms are governed by the laws of Bangladesh, and the courts of Dhaka have jurisdiction, unless mandatory local law says otherwise.

12. Contact

2HAAS - [email protected]